comparison of iranian ministry of health standards for emergency room with iso 9001 standards

نویسندگان

ماندانا صاحب زاده

. مربی مدیریت خدمات بهداشتی درمانی و همکار مرکز مطالعات مدیریت و اقتصاد سلامت دانشگاه علوم پزشکی اصفهان غلامعباس باغبان

کارشناس مدیریت خدمات بهداشتی درمانی دانشگاه علوم پزشکی اصفهان

چکیده

introduction: providing high quality care in emergency room is highly critical. this research was planned to compare emergency room standards of the iranian ministry of health with those of iso9001 (version 2000) method: this descriptive study compared iso 9001 standards with items listed in booklet- a1 (iranian ministry of health standards for emergency departments). expert views were sought for the possibility of such comparison. validity and reliability of ministry's standards and iso 9001 standards were already ascertained in previous studies. descriptive methods were applied for data analysis. results: for 51-itemed iso 9001, 47.6% were comparable with ministry's standard items, whereas 52.4% did not match with any of the ministry's standards. eighty two percent of ministry's standards were found at least in one of the iso 9001 items. conclusion: ministry’s standards seem not to include many of the items of iso 9001, therefore lacking a comprehensive approach towards all aspects of emergency room activities such as process, management and organization. revision of ministry's standards according to the iso 9001 standards seems to be necessary.

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Comparison of Hospital standards with ISO principles and presentation appropriate model of Hospital standard development

Background: Hospital standards are one of the valuest concepture items in an organization and hospital management. The research purpose was determination of luchs of hospital evaluation current way throght the comparission with ISO quality management standards and suggestion of a model to hospital standard development based on aquired findings. Materials & Methods: This research is a descripti...

متن کامل

ISO Standards for Interoperability: a comparison

The lack of interoperability between ICT systems is becoming more and more a bottleneck in the collaboration and co-operation of enterprises. Cooperating parties have to exchange business information and have to have the same understanding of the meaning of the exchanged information and to trust both the communication itself and the validity of its contents. The paper reviews two ISO standards ...

متن کامل

ISO/IEC standards for on-card biometric comparison

On-card biometric comparison is getting more attention from government and the IT industry because of the higher level of security and its ability to prevent the enrolment template from leakage that can cause privacy concern. To address the interoperability needs, the ISO/IEC SC17 WG11 published a standard entitled ISO/IEC 24787 – ‘On-card biometric comparison’. This paper will give an introduc...

متن کامل

a comparison of linguistic and pragmatic knowledge: a case of iranian learners of english

در این تحقیق دانش زبانشناسی و کاربردشناسی زبان آموزان ایرانی در سطح بالای متوسط مقایسه شد. 50 دانش آموز با سابقه آموزشی مشابه از شش آموزشگاه زبان مختلف در دو آزمون دانش زبانشناسی و آزمون دانش گفتار شناسی زبان انگلیسی شرکت کردند که سوالات هر دو تست توسط محقق تهیه شده بود. همچنین در این تحقیق کارایی کتابهای آموزشی زبان در فراهم آوردن درون داد کافی برای زبان آموزان ایرانی به عنوان هدف جانبی تحقیق ...

15 صفحه اول

Standards for Language Codes: developing ISO 639

The international community, including the International Organization for Standardization (ISO), is currently seeking more granular systems of language identifiers than the widely used tags of ISO 639 parts 1 and 2. There is growing need for the more precise identification and annotation of language-based resources. This paper presents a key response to this need, in which the Linguasphere Regi...

متن کامل

UX, Usability and ISO Standards

The paper explores the relationship between UX and current approaches to usability in ISO standards, and how the ISO approach could potentially be extended to incorporate UX in guidance for product developers. Three approaches to usability are identified: 1. System Usability: Meeting organizational goals for user performance, safety and satisfaction resulting from interaction. 2. User Experienc...

متن کامل

منابع من

با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید


عنوان ژورنال:
مدیریت اطلاعات سلامت

جلد ۳، شماره ۲، صفحات ۱۰۳-۱۱۱

میزبانی شده توسط پلتفرم ابری doprax.com

copyright © 2015-2023